The Pet Pals

PetPals is an administrative company that works with independent contractors and clients in the community to provide dog walking and pet sitting services. There is a growing need for professional pet service providers in Portland, OR. What sets us apart from other dog walking services is our dedication to ethical practice, high standards of care, and the commitment to our community.

  • A shared standard of care for clients and professionals

    PetPals was built to support thoughtful, responsible pet care—delivered by experienced Independent Contractors who value consistency, boundaries, and long-term relationships. We are not a marketplace or an on-demand app. We are a coordinated care network designed to serve pets, clients, and care providers sustainably and professionally.

  • At PetPals, care decisions are guided by three principles:

    Client-centered, not client-unlimited
    We prioritize your pet’s well-being while balancing realistic scheduling, safety, and sustainability.

    Professional Judgment Matters
    Our Pals are trusted to assess routines, environments, and capacity. Ethical care sometimes means adjusting or declining requests, recommending best practices based on intake meetings, and routine guided care.

    Longevity over convenience
    We build care structures that work over time—for pets, families, and professionals alike. Setting goals, managing expectations, and aligning care routines with others for reliable communication.

  • PetPals services are structured to allow for personalized care within defined boundaries.

    • Services are scheduled within arrival windows rather than exact times

    • Care types (boarding, overnight, continuous care) reflect different supervision levels

    • Customization is available when it fits safely within the service structure

    • Not every request is a good fit—and that’s intentional.

    This model allows us to maintain consistency, safety, and high standards across all services.

  • Pals reserve the right to:

    • Decline or modify services when needs exceed scope

    • Escalate concerns when safety or welfare is at risk