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24-48 Hr Response Time   |  Now Booking: January 
February 
March

New Clients | welcome

PetPals is an administrative company that connects clients in Portland OR seeking professional pet care services, with vetted, certified, licensed independent contractors. We provide our community with a unique network of individuals we trust with our pets.

❋ Intentional Structure

PetPals services are built around thoughtful care models, clear expectations, and sustainable scheduling. This structure allows us to deliver consistent, high-quality care while protecting attention, safety, and long-term reliability for every pet.

Georgia Lewis

Co-Owner | Clients & Field Ops

Ashly Azzurro

Co-Owner | Scheduling & Operations

❋ Collaborative Energy

Care is supported by a network of experienced, independent professionals who operate within shared standards. This collaborative approach strengthens continuity, coverage, and communication—ensuring your pet is cared for within a stable, trusted system.

❋ Field Leadership

Administrative leadership provides coordination, guidance, and clarity across scheduling, communication, and care alignment. This support ensures services remain organized and responsive without interfering with professional judgment in the field.

Paola Arenes

Clerical Assistant | Pal

❋ A Supportive Space

We wouldn’t welcome a stranger into our home, and neither should you. We want to create a collaborative and safe environment for all persons pets and surrounding community.

Establishing Care & Onboarding as a Client

Meet & Greet

To begin booking care, clients must apply with their initial booking details, booking habits, and availability to meet the team. We will pair you with a Pal depending on your availability, schedule, and needs, as well as their ability.

We will reach out to you over time to introduce you to new Pals when your current teams availability changes for whatever reason.

More About Meet & Greets
More About Pals

Activating Your Account

Once care introductions are established, you’ll receive an activation code to access your account in Time to Pet. Completing your pet and home care profiles in full allows us to deliver seamless, personalized care and respond effectively if urgent support is ever needed.

Time to Pet serves as our centralized platform for scheduling, secure messaging, visit updates, and billing. The client app is available for convenient, on-the-go access and ongoing communication throughout your care experience.

You can download the Time to Pet Client App for 24/7 messaging and convenient on-the-go scheduling and billing.

Testimonials from actual clients in 2025…

  • "I just wanted to take a moment to tell you guys what an amazing job Jes (and Emma) did taking care of our little kimchi and Toast while we were away. The entire time we were gone, we really felt like they went above and beyond to care for our critters, which made our whole trip so much more enjoyable. I am really grateful for both of them. Thank you for your fantastic service!"

  • "Madi provides excellent care for Winston and always goes the extra mile to be certain my home is secure and does those little extras like grabbing the mail to give me one less thing to worry about when I get back."

  • "Thank you so much!! Finnegan was happy and safe and sound when we got home tonight. He looked like he loved his walks."

  • "Thanks so much Emma! I’m sure he’ll warm up to longer walks eventually but in the mean time I appreciate you taking things at his pace and being thoughtful to engage him with familiar commands!"

  • "Jennifer was great, and I very much look forward to working together to help Iris get comfortable having her in our apartment and being able to administer her injections. Feeling very optimistic! :)"

  • "I am so glad and happy and delighted and all the things...it feels so good to trust someone in my home and with my sweet cat Mitz. Thank you!"

  • "Madi spends quality time with Frankie and Nellie when she is here. They get a vigorous walk and lots of love. She dried them off after their walk in the rain. Thank you!"

  • "Very pleased with our cat sitters. He was so affectionate and playfulwhen we got home this aftetnoon. I feel gorm is very well taken care of and so cared for. I am very glad we found PetPals!"

  • "Love the detailed updates and pics/videos! We love our babies so much and miss them anytime we’re away and very much appreciate knowing someone is loving on them."

  • "Julieanne has quickly determined the pups personality as well as the goals of the midday breaks. I have seen the pups bounce when she arrives."

  • "It was a great meet, I feel really confident in his not only taking care of my furry household but caring about my furry household."

  • “Merry Christmas Angie! Thanks for all your dedication and support for the cats. There are a lot of steps and we appreciate how you care for them both. I’m glad they both ate so well today.”

  • "Beyond grateful the day went so well on my first day away; helps me feel comfortable knowing they're being well cared for and puts my mind at ease. All the pics are terrific and much appreciated!"

New Client Form